Managed IT Services
Complete IT Services IN SPOKANE WA
When you need managed services in Spokane to maintain peak operational capability in the IT network of your small business, consider us here at Northwest Remote Offices, LLC. We'll not only manage all of your IT services for a flat fee, but keep it steered on a growth-oriented trajectory so you can focus your efforts on working ON your business, not IN it.
Let our team give you the peace of mind you need with your small business today.
Managed Email
Email is still the main communication tool that is integral to every modern business. We partner with Office 365 to delivery on-cloud email solutions fit for your requirements, and your budget.
Managed Infrastructure & Support
We ensure you receive the highest levels of maintenance and monitoring.
Managed Cloud Services
Harness the power of the cloud to increase efficiency, communication, collaboration and teamwork.
Managed Security
We help companies protect themselves against cybersecurity threats.
Managed Policies
Your technical infrastructure goes above and beyond your servers, switches, end-user devices and email. Well written and easy to implement technical policies are important to your overall health. With our managed services platform, these policies are included.
Managed Network
A stable and secure network is critical to the success of any company. Let us take care of your admin needs.
Managed Backup & Disaster Recovery
Don't wait until it's too late. A must-have solution for all businesses, yet many still hesitate to adopt it
Quarterly Checkins
Quarterly check-ins come standard with our managed services platform. We will meet quarterly to discuss health, projects statuses and business & need projections. We're here to help you keep pushing forward. On demand meetings are always welcome as needed.
Automation
It's one thing to ensure your environment is functional and reliable, and another to decrease the amount of time it takes to maintain it. Our team is dedicated to helping automate your daily processes. From employee on-boarding, to change management. We're here to help.
the icing on the cake
Here are some of the benefits of signing up for our managed services
Tailored Packages - We know that one person's needs are different from the next, so we offer 100% custom packages for any business size or budget.
Predictable costs 24/7 – Northwest Remote Offices, LLC doesn't charge you more when your systems are not operational, or a server fails. Our flat-rate fee covers all of that whenever you need it done. No extra charge for the phone call, or dispatch, or repair.
Ramped up productivity – Never stress again about systems failures, our managed services include round-the-clock monitoring of your workstations, printers, network and more to help prevent problems before they happen. We'll even monitor your printers!
We are always available – You have direct access to our support staff - a phone # dedicated just to you, and it rings your engineer directly. Get an answer every time.
Client Testimonials
Northwest Remote Offices have been on the spot taking care of critical issues right way even if it’s after hours or on weekends. Their dedication to get the job done and get it done right away is unprecedented. IT projects are handled professionally and accurately the first time. Instead of just responding to issues they are proactive in looking at the weak points and suggesting fixes that would have caused headaches and problems down the road. We appreciate their continued partnership in maintaining and upgrading our network infrastructure. Their services are highly recommended.
Jim Cote, President
The Master's Touch - Spokane, WA
Northwest Remote Offices was able to drill down and find out exactly what our IT issues were, and give us a lasting fix. Since we made the switch, if minor issues arise I know who to call and that the issues will be fixed quickly. Other IT firms seemed to guess at the problems, and the staff wasn’t on the same page. Stevan and team clearly know what they’re talking about. This is the best investment I’ve made to streamline our busy operations, and I only wish we'd found them sooner!
Colleen Wilber, Manager
Umi Kitchen and Sushi Bar - Spokane, WA
Just like our mission is to provide expert advice to our clients, we require an IT partner we can trust so I can focus on growing my business and taking care of our clients. Productivity for us is critical. Before meeting with Stevan and Northwest Remote Offices about our IT, we have only experienced having promises made but not kept. Thankfully promises are made and fulfilled by the NWRO team. Our IT team prides themselves on communication and proactive IT management. They deliver ultra-responsive and expert service, and they communicate with us what is needed and why. If you are on the fence about whether you should entertain new IT support or if you wonder if something is missing, reach out to Stevan and his team at Northwest Remote Offices!
Rob Guyott, COO
Ponderosa Community Management, LLC - Spokane Valley, WA
We switched from a different IT group to Northwest Remote when we decided to go with a VOIP system. I expected the move to VOIP to be beneficial for us, but I didn't expect that our entire network would run so much more smoothly within weeks. Before, we had IT issues on a weekly basis. Now we hardly ever have IT problems and if we do they are taken care of lightning fast. I can't recommend these guys enough.
ALEX HAMILTON, Owner
Valley Veterinary Clinic, Spokane Valley, WA
We engaged Stevan and his crew while in a crisis situation and they responded quickly, with concern, and got us up and running as soon as possible. This is called "going above and beyond the call of duty". Since moving over to his service, we really haven't had any significant problems. His system is set up perfectly and runs perfectly. We are totally happy with the service. And Stevan himself is fun to talk to and visit with. So glad we made the change.
Greg Stewart-Longhurst, Owner
Stewart-Longhurst CPA - Spokane Valley, WA
Steve has been available and always done a fantastic job for any services I have ever need. I highly recommend him to anyone.
Matt Armstrong, Owner
Armstrong Insurance - Coeur d' Alene, ID
Northwest Remote Offices have been on the spot taking care of critical issues right way even if it’s after hours or on weekends. Their dedication to get the job done and get it done right away is unprecedented. IT projects are handled professionally and accurately the first time. Instead of just responding to issues they are proactive in looking at the weak points and suggesting fixes that would have caused headaches and problems down the road. We appreciate their continued partnership in maintaining and upgrading our network infrastructure. Their services are highly recommended.
Jim Cote, President
The Master's Touch - Spokane, WA
Northwest Remote Offices was able to drill down and find out exactly what our IT issues were, and give us a lasting fix. Since we made the switch, if minor issues arise I know who to call and that the issues will be fixed quickly. Other IT firms seemed to guess at the problems, and the staff wasn’t on the same page. Stevan and Cody clearly know what they’re talking about. This is the best investment I’ve made to streamline our busy operations, and I only wish we'd found them sooner!
Colleen Wilber, Manager
Umi Kitchen and Sushi Bar - Spokane, WA
We’re a small business serving HOA management associations across the state of Washington. Just like our mission is to provide expert advice to our clients, we require an IT partner we can trust so I can focus on growing my business and taking care of our clients. Productivity for us is critical. Before meeting with Stevan and Northwest Remote Offices about our IT, we have only experienced having promises made but not kept. Thankfully promises are made and fulfilled by the NWRO team. Know that all the pretty websites don’t guarantee proper service. Our IT team prides themselves on communication and proactive IT management. They deliver ultra-responsive and expert service and they communicate with us what is needed and why. Where anything IT used to be a headache and cause me to lose sleep, it’s now stress free. If you are on the fence about whether you should entertain new IT support or if you wonder if something is missing, reach out to Stevan and his team at Northwest Remote Offices!