Business VOIP
Cloud-based Phone Systems
A cloud phone system, also known as hosted VoIP or hosted PBX, is hosted in the cloud. This means the data is stored in a secure server which can be accessed over the internet. A cloud phone system replaces traditional land lines, and is usually hosted by a third party provider. At Northwest Remote Offices, LLC, we are your provider. We don't outsource, we don't re-sell, allowing us to keep your monthly costs at an absolute minimum.
Here are some key VOIP statistics YOU need to know
Top VoIP Features & Benefits According to Small Businesses
Managing messages
Save time fumbling through the automated voice prompts. Voicemails get delivered directly to your email. Store and retrieve easily, whenever you want
Conference Calling
65% of small businesses say it is easier to handle conference calls with a properly paired SIP phone
Find Me / Follow Me
Don't always want to be tied to the office, but need to take that one call? We don't blame you. Find Me / Follow me rings your mobile phone when you're away
The ability to handle calls easier
Don't fumble transferring calls, remembering key codes or playing with three day dialing. Handling calls with VOIP and a properly paired SIP phone is a breeze.
Remote Work
It's in our name, and it's what we love. Don't let your business stop you from enjoying a day on the beach. Run your company from anywhere, with the help of an always available, internet based phone system.
Pay for what you use
Perhaps our favorite and no, this isn't a gimmick. Pay for what you use. Period.
Client Testimonials
Northwest Remote Offices have been on the spot taking care of critical issues right way even if it’s after hours or on weekends. Their dedication to get the job done and get it done right away is unprecedented. IT projects are handled professionally and accurately the first time. Instead of just responding to issues they are proactive in looking at the weak points and suggesting fixes that would have caused headaches and problems down the road. We appreciate their continued partnership in maintaining and upgrading our network infrastructure. Their services are highly recommended.
Jim Cote, President
The Master's Touch - Spokane, WA
Northwest Remote Offices was able to drill down and find out exactly what our IT issues were, and give us a lasting fix. Since we made the switch, if minor issues arise I know who to call and that the issues will be fixed quickly. Other IT firms seemed to guess at the problems, and the staff wasn’t on the same page. Stevan and team clearly know what they’re talking about. This is the best investment I’ve made to streamline our busy operations, and I only wish we'd found them sooner!
Colleen Wilber, Manager
Umi Kitchen and Sushi Bar - Spokane, WA
Just like our mission is to provide expert advice to our clients, we require an IT partner we can trust so I can focus on growing my business and taking care of our clients. Productivity for us is critical. Before meeting with Stevan and Northwest Remote Offices about our IT, we have only experienced having promises made but not kept. Thankfully promises are made and fulfilled by the NWRO team. Our IT team prides themselves on communication and proactive IT management. They deliver ultra-responsive and expert service, and they communicate with us what is needed and why. If you are on the fence about whether you should entertain new IT support or if you wonder if something is missing, reach out to Stevan and his team at Northwest Remote Offices!
Rob Guyott, COO
Ponderosa Community Management, LLC - Spokane Valley, WA
We switched from a different IT group to Northwest Remote when we decided to go with a VOIP system. I expected the move to VOIP to be beneficial for us, but I didn't expect that our entire network would run so much more smoothly within weeks. Before, we had IT issues on a weekly basis. Now we hardly ever have IT problems and if we do they are taken care of lightning fast. I can't recommend these guys enough.
ALEX HAMILTON, Owner
Valley Veterinary Clinic, Spokane Valley, WA
We engaged Stevan and his crew while in a crisis situation and they responded quickly, with concern, and got us up and running as soon as possible. This is called "going above and beyond the call of duty". Since moving over to his service, we really haven't had any significant problems. His system is set up perfectly and runs perfectly. We are totally happy with the service. And Stevan himself is fun to talk to and visit with. So glad we made the change.
Greg Stewart-Longhurst, Owner
Stewart-Longhurst CPA - Spokane Valley, WA
Steve has been available and always done a fantastic job for any services I have ever need. I highly recommend him to anyone.
Matt Armstrong, Owner
Armstrong Insurance - Coeur d' Alene, ID
Northwest Remote Offices have been on the spot taking care of critical issues right way even if it’s after hours or on weekends. Their dedication to get the job done and get it done right away is unprecedented. IT projects are handled professionally and accurately the first time. Instead of just responding to issues they are proactive in looking at the weak points and suggesting fixes that would have caused headaches and problems down the road. We appreciate their continued partnership in maintaining and upgrading our network infrastructure. Their services are highly recommended.
Jim Cote, President
The Master's Touch - Spokane, WA
Northwest Remote Offices was able to drill down and find out exactly what our IT issues were, and give us a lasting fix. Since we made the switch, if minor issues arise I know who to call and that the issues will be fixed quickly. Other IT firms seemed to guess at the problems, and the staff wasn’t on the same page. Stevan and Cody clearly know what they’re talking about. This is the best investment I’ve made to streamline our busy operations, and I only wish we'd found them sooner!
Colleen Wilber, Manager
Umi Kitchen and Sushi Bar - Spokane, WA
We’re a small business serving HOA management associations across the state of Washington. Just like our mission is to provide expert advice to our clients, we require an IT partner we can trust so I can focus on growing my business and taking care of our clients. Productivity for us is critical. Before meeting with Stevan and Northwest Remote Offices about our IT, we have only experienced having promises made but not kept. Thankfully promises are made and fulfilled by the NWRO team. Know that all the pretty websites don’t guarantee proper service. Our IT team prides themselves on communication and proactive IT management. They deliver ultra-responsive and expert service and they communicate with us what is needed and why. Where anything IT used to be a headache and cause me to lose sleep, it’s now stress free. If you are on the fence about whether you should entertain new IT support or if you wonder if something is missing, reach out to Stevan and his team at Northwest Remote Offices!